The hotel was fantastic with good services provided. Very amiable staff and fast check-in. - Well-equipped and unique units with a view to the people's theatre. - Location adjacent to tourist places, shopping, and dining options. - Unforgettable experience.

It's an impressive brand-new hotel with great location in Jianggan district short walk to the river and quiet place, the tourist places like the West lake, and the restaurant at the reception level.

The room was tidy with good overall facilities, the staff was affable...

The hotel is fantastic with very amiable staff. Breakfast is enjoyable. - Unbeatable location in the new town area of Hangzhou city close to Civic Centre metro stop.

The hotel has an amazing and free location close to tourist attractions and the Hangzhou International Expo Center. the rooms are uniquely designed and well-maintained, with exceptionally comfortable beds. - the check-in process was friendly and they offered a late check-out option.

the hotel staff are super friendly. the room in this stunning property is fantastic. 3. the breakfast is wonderful. 4. the bathroom is spacious. 5. the bed is exceptionally comfortable. 6. Overall, the experience is truly memorable.

The rooms here are big and the staff really know their stuff. You get a great view of the city skyline from all angles 🏙️.

The spacious rooms with great river views, convenient location for underground trains, friendly and helpful staff, beautiful hotel design, attentive concierge, clean and comfortable sauna and steam room.

Absolutely nothing.

This hotel is a hidden gem in the heart of the city, offering exquisite views of the riverfront from the spacious and luxurious rooms.

While the breakfast buffet had a decent selection, the quality could have been better for a five-star hotel. One minor issue was that the electronic blinds in the room were difficult to locate.

Great location near business district, accommodating staff, early check-in and late check-out, extensive breakfast buffet, convenient metro access, spacious and clean rooms.

Nothing, it is perfect.

Spacious, comfy rooms in a beautiful building. Friendly staff. Conveniently located between dining and transport options. Car service available.

The hotel was situated in a less touristy part of town, away from the hustle and bustle of the main attractions. there was a big outlet for the shopping addicted nearby. the room was spacious and had a good view over the city. the bathroom was well-equipped with necessary amenities. the service was good and friendly and the breakfast was decent.

The temperature inside the hotel in the summer was uncomfortably hot, making it difficult to enjoy the amenities.

During my Christmas stay, I appreciated the comfortable amenities offered, including a good fitness center and pool. the location was convenient, just a short walk from shops and restaurants. I also enjoyed the unique design of the building, which made it stand out in the city skyline.

the service from the staff was inattentive, with no assistance offered for my luggage or proper guidance to the reception area.

We loved the excellent building architecture and spacious rooms with beautiful river views. The bathroom amenities were top-notch, and the breakfast buffet had a wide variety of options, including refreshing fresh juices. The hotel staff was incredibly accommodating, allowing us early check-in and late check-out. The location was very convenient, with a nearby metro stop and easy access to the city center and People's Theatre.

Almost perfect.

This hotel exceeded my luxury expectations, providing exclusive amenities that made my stay a remarkable experience. the room was spacious and elegantly decorated, with a comfortable bed and lavish bathroom with high-end branded amenities. the Spa & wellness centre with indoor swimming pool, sauna, Jacuzzi, and massage services was a relaxing oasis. the breakfast buffet with a variety of quality options, including fresh juices, was a great start to my day. the staff was attentive to my needs, providing excellent service.

The only minor drawback was the slow and unstable WiFi connection. However, this did not significantly affect my overall experience.